1. These terms
These Terms of Service ("Terms") govern your access to and use of the EU E-Invoicing Connector Shopify app (the "App"), published by Vangelder Solutions BV, enterprise number BE 0802.046.676, Pastorijstraat 27, 9100 Nieuwkerken-Waas, Belgium ("we", "us"). By installing or using the App you ("Merchant", "you") agree to these Terms. If you do not agree, do not install or use the App.
2. The service
The App connects your Shopify store to the Peppol network. For eligible B2B orders it generates a structured EN 16931 / UBL e-invoice and transmits it via a certified Peppol Access Point, writes delivery status back to your Shopify admin, and — where enabled — forwards a copy of the invoice to your accountant. Features may evolve over time.
3. Eligibility and setup
- You need an active Shopify store and the permissions to install apps and grant the required API scopes.
- You must configure a Peppol Access Point (A-Cube S.r.l. by default, or an alternative provider) and provide accurate company, VAT and invoicing details.
- You are responsible for keeping your credentials and configuration accurate and up to date.
4. Merchant responsibilities
- Accuracy. You are responsible for the correctness of the data used to build each invoice (company details, VAT numbers, amounts, tax treatment, number series).
- Compliance. You remain responsible for meeting your own tax, VAT, invoicing and record-keeping obligations, including the statutory retention of invoices.
- Controller role. For your and your customers' personal data you act as data controller; we act as processor under the DPA.
- Lawful use. You will not misuse the App, attempt to circumvent its security, or use it for unlawful invoicing.
5. Fees and billing
Any subscription or usage fees for the App are shown on the App listing and charged through Shopify Billing, subject to Shopify's billing terms. Fees charged by your Peppol Access Point or other third parties are separate and governed by your agreement with them. Unless stated otherwise, fees are exclusive of VAT.
6. Third-party services
The App depends on third-party services including Shopify, the Peppol Access Point (A-Cube S.r.l. or the alternative provider) and Microsoft Azure. We are not responsible for the availability, acts or omissions of those services, and their terms apply to your use of them.
7. Availability and support
We aim to keep the App available and to send invoices reliably, but the App is provided on a reasonable-efforts basis and we do not guarantee uninterrupted or error-free operation. Support is available at support@vangeldersolutions.be.
8. Data protection
Our processing of personal data is described in the Privacy Policy and governed, for data we process on your behalf, by the Data Processing Agreement.
9. Intellectual property
The App, its code, design and documentation are and remain the property of Vangelder Solutions BV and its licensors. These Terms grant you a limited, non-exclusive, non-transferable right to use the App while installed. You receive no rights in our trademarks.
10. Warranties and disclaimers
Except as expressly stated, the App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose. We do not warrant that the App will meet every regulatory requirement applicable to your business; you should verify compliance for your situation.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of profit, data or goodwill. Our total aggregate liability arising out of or relating to the App is limited to the fees you paid for the App in the twelve (12) months preceding the event giving rise to the claim. Nothing limits liability that cannot be excluded by law.
12. Term and termination
These Terms apply while the App is installed. You may terminate at any time by uninstalling the App. We may suspend or terminate access for breach of these Terms or where required by law or by Shopify. On uninstall, data is deleted as described in the Privacy Policy and DPA; statutory invoice retention at the Access Point is unaffected.
13. Changes
We may update the App and these Terms. Material changes will be communicated through the App or by email and take effect on the "Last updated" date shown above. Continued use after changes take effect constitutes acceptance.
14. Governing law and disputes
These Terms are governed by Belgian law. The courts competent for the district of the Processor's registered office (Ondernemingsrechtbank Gent, afdeling Dendermonde) have exclusive jurisdiction, without prejudice to any mandatory consumer protections.
15. Contact
Vangelder Solutions BV — support@vangeldersolutions.be — Pastorijstraat 27, 9100 Nieuwkerken-Waas, Belgium